We will endeavour to process all online shopping within 1-2 business days of placing your order.
Yes - Beachgold offers all first time customers a 15% code to be used at checkout. Subscribe to our mailing list to receive this one time code.
Those items that would otherwise be full priced do qualify for returns.
We ship all orders with DHL Express. All orders require signature upon delivery.
Free shipping for all orders over USD$150.
Shipping charges for orders below USD$150 are as follows:
USA: USD$12 Asia: USD$10 Rest of the World: USD$25
We currently ship all orders from our headquarters in Bali, Indonesia on DHL Express International.
Once your order has been shipped, you will receive a tracking information email.
Shipping lead times on DHL Express from Bali are as follows:
USA: 3-5 business days Canada: 4-6 business days UK: 3-5 business days European Union: 3-5 business days Rest of World: 4-6 business days
If you require your items to be expedited in a faster time frame, please specify this in the notes section on your order.
All time-frames given for shipping are a guideline, we are not responsible for this shipping guide and cannot offer an explicit guarantee that the package will arrive in the time allocated.
Returns & Exchanges
Beachgold offers returns if there is a change of mind or if the garment is faulty beyond repair.
Our return policy is valid for 14 days from the day your item arrives. If 14 days have passed since your purchase, unfortunately, we can no longer offer you a refund or credit note.
Exchanges are allowed however the cost of shipping to return the item is to be paid by the customer. This must take place within 14 days of the items arrival at the stated delivery address.
All permanently reduced items are not eligible for return. These include any items marked as "On Sale" and part of our Archive collection.
Feel free to submit your return request on this link here: beachgoldbaliusd.returnscenter.com
Once your request is submitted we will offer our approval within 1 business day of submission with our returns address.
All payments processed by Beachgold are 100% secure and all sensitive information exchanged in order to process your payment with Beachgold encrypted by SSL.
We offer the following payment options:
Credit Cards We accept Visa, MasterCard and American Express.
Paypal PayPal express feature is available to speed through the checkout.
Store-Credit and Gift Certificates You can also use store-credit or a gift certificate. Each gift certificate and store-credit carries an individual code you can easily enter when completing the checkout. They both expire after 12 months and may be combined with promotions.