RETURNS, REFUNDS & EXCHANGES

Beachgold does not offer refunds based on change of mind.

We do however offer returns, refunds or exchanges if the garment is faulty beyond repair.

To be eligible for returns and exchanges please read the following instructions -

1. Email the team at social@beachgoldbali.com to explain your issue or take a photo of the item.

2. Wait for a confirmation email regarding your issue.

3. Once you have received confirmation, the item(s) can be posted back but must be unused with Beachgold garment tags still attached, in the original packaging with receipt or proof of purchase included.

4. Once your returned item has been checked and accepted, we will send you an email confirming this.

5. Returned items are eligible for a full refund, exchange or credit on the site, please specify what option you would like to proceed with.

Please note:

  • Our return and exchange policy is valid for 14 days from the day your item arrives. If 14 days have passed since your purchase, unfortunately we can no longer offer you an exchange or refund.
  • Any returned items that are damaged, soiled or altered may not be accepted and may be sent back to the customer.
  • Customers are responsible for all shipping and handling charges for the refunded item.
    SALE ITEMS
    Only regular priced items may be refunded, all sale items are final sale and will not be refunded or exchanged.
    RETURN SHIPPING
    To return your product, please mail the item to:
     

    NORTHERN HEMISPHERE

    Beachgold
    Attn P. Saucedo
    1904 E. Florida St
    Long Beach,
    California, USA 90802

     

    SOUTHERN HEMISPHERE

    Beachgold Lifestyle
    Jalan Dewi Saraswati 3
    Gang Kunti Utara No. 8
    Seminyak
    Bali, INDONESIA 80361