We currently ship all orders from our headquarters in Bali, Indonesia on DHL Express International. 

We will endeavour to process all online shopping within 1-2 business days of placing your order. Once your order is complete and has been shipped, you will receive a tracking information email. 

Shipping lead times on DHL Express from Bali are as follows:

  • USA: 3-5 business days
  • Canada: 4-6 business days
  • UK: 3-5 business days
  • European Union: 3-5 business days
  • Rest of World: 4-6 business days

If you require your items to be expedited in a faster time frame, please specify this in the notes section on your order.

Free shipping for all orders over USD$150.

Shipping charges for orders below USD$150 are as follows:

  • USA: USD$12
  • Asia: USD$10
  • Rest of the World: USD$25

Please contact us if you do not receive your confirmation of order and / or tracking information email at: hello@beachgoldbali.com

Please be mindful that over the weekends, public holidays and religious holidays, we cannot guarantee the same time period of processing orders.

All orders placed on the weekend or a public holiday will be processed on the following business day.

SHIPPING COMPLAINTS

All time-frames given for shipping are a guideline, we are not responsible for this shipping guide and cannot offer an explicit guarantee that the package will arrive in the time allocated.

Furthermore, we are not responsible for any property that is lost, damaged or stolen. All orders with DHL Express require a signature upon delivery.

If you do not have any response from the shipping company please contact us at hello@beachgoldbali.com

IMPORT DUTY CHARGES

All Beachgold items arrive Delivered Duties Unpaid meaning all fees and charges associating with importing the items to the destination country are to be paid by the customer at the receiving end of the delivery.

 

Beachgold is not liable for these charges. Regions such as the European Union and countries such as Canada have import duty charges for imported items from Indonesia. Please ensure you are aware of the respective charges prior to submitting your order with Beachgold.